One inbox. Real humans.
We're a small team, so every message goes to the same place — support@saffronseal.com — and a person reads it. Use a subject prefix below so we can triage faster.
We aim to respond within one business day.
What are you reaching out about?
Same inbox either way — the prefix just helps us get to you faster.
Customers
Questions about an appointment, a document, or a Notary you've booked. Include your booking reference if you have one.
[Booking]Notaries
Onboarding, credential uploads, payouts, or your service area. If it's about a specific payout, include the booking reference.
[Notary]Companies
Law offices, HR teams, care homes and property managers — regular volume, invoicing questions, or setting up your team.
[Company]Press & partnerships
Media inquiries, integrations, or anything else that isn't a support question.
[Partnership]Security & bugs
Found a vulnerability or something broken? Tell us what you found and how to reproduce it — we read every one of these personally.
[Security]